Very seldom does one get his complaint redressed when the matter is flagged on Twitter. Customers wait for days, if not hours, to get a reply from the company, whose products they are using.
But Tesla Inc CEO Elon Musk has taken customer responsiveness to a whole new level. It is no secret that Musk is hyperactive on Twitter—so much so that one wonders whether he himself is available on the social networking site or has he hired any special team for this purpose.
Also read | Warning of ‘population collapse’ on Earth, Elon Musk calls for colonisation of Mars
He often posts opinions or engages in a heated debate on the social media site. From exchanging banters with the United States Senator Bernie Sanders to debating on ending world hunger with the director of the UN food programme, Musk’s Twitter replies…
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